Returns & Exchanges


Your satisfaction is our priority. We want you to shop with confidence, which is why we offer a 60-Day Hassle-Free Returns & Exchange Policy.

If you're not completely satisfied with your purchase—whether it's due to sizing, fit, or simply a change of mind—we're here to help.

60-Day Returns & Exchanges

You may request a return or exchange within 60 days of receiving your order.

To be eligible, items must:

  • Be returned within 60 days of delivery.

  • Be in their original packaging.

  • Include the original proof of purchase or order confirmation that came with your package.

Our team will review each request individually to ensure the best possible solution.

Free Exchanges

We are happy to offer FREE exchanges if:

  • The size doesn't fit.

  • You would like a different size.

  • You changed your mind about the product.

  • The item doesn't meet your expectations.

Our goal is to make sure you receive a product you'll love.

How to Start a Return or Exchange

Before sending anything back, please contact our customer support team first.

Email: rnxicbw3276@hotmail.com

Once we receive your request, our customer service team will review your case and provide detailed return or exchange instructions based on your specific situation.

Please do NOT return your package directly to the original shipping address.

The original shipping address is NOT our return address, and unauthorized returns may result in delays or packages that cannot be processed.

Return Inspection & Processing

Once your returned package arrives at our designated return facility, we will inspect it within 1–3 business days.

After the inspection is completed, we will notify you of the outcome and proceed with the approved return or exchange.

Refunds

If your return is approved, your refund will be issued to your original payment method.

Refunds are typically initiated within 24 hours after approval. Depending on your bank, credit card issuer, or payment provider, it may take additional time for the funds to appear in your account.

Damaged, Incorrect or Defective Items

If you receive an incorrect, damaged, or defective item, please contact us as soon as possible after delivery.

Please include:

  • Your order number.

  • A brief description of the issue.

  • Clear photos showing the problem.

Our customer support team will work with you to resolve the issue as quickly as possible.

Need Help?

If you have any questions regarding returns, exchanges, or refunds, please feel free to contact us.

Customer Support Email: rnxicbw3276@hotmail.com

We're always happy to assist you and make your shopping experience as smooth as possible.